Title: Cooperative Service Management in Healthcare Sector: Emerging Trends and Future Challenges
The speaker: Professor Pradeep Ray, University of New South Wales, Australia
Host: Bao Yukun Professor
Time：AM 10:30 on Jul.9
Place: Room 118 in the School of Management

Abstract：Network and Service Management have made rapid strides in many sectors of the economy, such as telecommunications and finance sectors. Thanks to the explicit support for cooperation within and across organizations, cooperative network and service management lead to better efficiency and better quality of services worldwide. There have been attempts by many groups to implement such benefits in the healthcare sector, the largest business sector in the world. However, this sector presents some unique challenges that have to be overcome if networked services have to succeed in this sector. These challenges include semantic interoperability, privacy enabled services and difficulties in the evaluation of such services.
This talk will present an overview of emerging trends and future challenges in this field based the presenter's experience in the areas on integrated service management and e-Health through the leadership of a number of global initiatives, such as the WHO eHealth for Healthcare Delivery (eHCD) involving four countries, ITU-D Mobile e-Health initiative (m-Health) for developing countries and the global assessment of mobile mHealth involving twelve countries.

Introduction of the speaker：Prof. Pradeep Ray is the director of WHO Collaborating Centre on e-Health, University of New South Wales. He is the founder of IEEE Healthcom, founding member of IEEE technical committee on e-Health, associate editor of a number of top Journals IEEE JSAC,IEEE Communications, JNSM, IEEE JBHI (Transactions on IT in Biomedicine), IJNM, International Journal of E-Health and Medical Communications.